Petra Raspel (Borzynski) will be the ‘Data Controller’ of the personal data you provide to Singing Sense.

What do we need?

Unless otherwise agreed with you, we will only collect basic personal data about you via the contact forms on this website. This information is usually restricted to names and email addresses only. In case you enter into a service agreement with us, we might also collect phone numbers, VoIP handles (e.g. for Skype calls) and addresses. Payment information will only be collected through our payment providers (Stripe or PayPal) in an encrypted form and is at no point visible to us.

Why do we need it?

We need to know basic personal data in order to supply you with more information about the services you have enquired about and to answer any questions you have. We will not collect any personal data from you that we do not need in order to respond adequately to your enquiry.

What will we do with it?

All the personal data we hold about you will be processed by Singing Sense in the UK; however, some information is shared with companies (e.g. Stripe, Mailchimp, WordPress) who are not based in the UK, and therefore may be stored on servers in their own country.

No other third-parties will have access to your personal data unless there is a legal obligation for us to provide it. We will take all reasonable steps to ensure that your personal data is processed securely.

How long will we keep it?

We will generally keep personal billing data for a minimum of six years due to HMRC regulations, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained.

If you sign up to our newsletter or any of our online courses/webinars, you will be provided with ongoing information about our services. Any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.

Double opt-in

Signing up to our newsletter is linked to a double opt-in process to avoid any confusion. You have the right to refuse consent, and you also have the right to withdraw any personal data held about you at any time. If you wish to withdraw the data held, please contact us and we will remove such data as soon as possible. We regularly review the consent you have given and the way we handle such data is under regular review.

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